Vault Ask 
Vault Chat 
Vault Learn 
Vault Lingua 
Vault Tender 
Vault Cloak 
one command, four tools
The Problem
Knowledge lives in documents, but questions get asked in chat. Anyone who needs an answer switches tools, searches on their own or asks a colleague who has to stop what they are doing. And back from holiday, people scroll through hundreds of messages.
The Vault Solution
Vault Chat brings your knowledge base into the company messenger. Employees type @vault and their question — the answer arrives in the same thread, citing the document title and version date. Vault Chat builds on Vault Ask and runs exclusively on your own hardware. The supported messenger today is Zoho Cliq.
Your Benefits
- Answers with sources right in the thread, in the language of the question
- Channel summaries on demand, covering up to seven days
- Draft e-mails in the conversation — sent only after you confirm
- Flag new knowledge — added only after approval
- Permission check before every answer: nobody sees more than they are allowed to
- Only requests to @vault are stored, deleted after 90 days by default
Example
A team lead returns from holiday and types @vault summarise the last 48 hours. She then asks what the travel policy says about rental cars and gets the answer in the thread — with document and version date. A follow-up question for a colleague she has drafted as an e-mail and sends after a quick review.